Frequently Asked Questions
What is Ceyros?
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Ceyros is a premium clothing brand built on timeless style, modern minimalism,
and everyday luxury. Every product is designed for long-term comfort, durability,
and refined identity.
Do you have a physical store?
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Yes! You can visit our store for fittings, purchases, premium customer support,
and exclusive in-store collections.
Location: 2nd Floor, W.S. Building, Kahawa – Batapola Rd, Meetiyagoda 80330, Sri Lanka
Location: 2nd Floor, W.S. Building, Kahawa – Batapola Rd, Meetiyagoda 80330, Sri Lanka
What payment methods do you accept?
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We offer secure and convenient payment options:
• Cash (In Store)
• Credit/Debit Cards (Visa / Mastercard In Store)
• Online Payments (via PayHere)
• Bank Transfer (on request)
• Cash (In Store)
• Credit/Debit Cards (Visa / Mastercard In Store)
• Online Payments (via PayHere)
• Bank Transfer (on request)
How long does delivery take?
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Delivery within Sri Lanka takes approximately 5–10 business days.
Delivery charges vary depending on distance and courier service.
How do I track my order?
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You can track your order using your Order ID and email address.
Track your order here.
Track your order here.
What is your return policy?
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Returns are accepted within 7 days for unworn and unwashed items
in their original packaging. Exchanges for size or color are allowed if stock is available.
View full policy.
View full policy.
Are your products true to size?
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Yes — our sizing is standardized and carefully measured.
However, fit may vary slightly depending on fabric and design.
Refer to the size guide on each product page.
How do I contact customer support?
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We’re always here to help!
• Email: info@ceyros.com
• Instagram: @ceyros
• Facebook: Ceyros
• TikTok: @ceyros
We respond within 24 hours.
• Email: info@ceyros.com
• Instagram: @ceyros
• Facebook: Ceyros
• TikTok: @ceyros
We respond within 24 hours.
